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📬 Customer Support
Or email us directly at support@thecharmgala.com. We typically reply within 1–2 business days.
🚚 Order Processing & Shipping
Orders are usually processed within 1–3 business days.Shipping times vary by destination and typically range from 5 to 12 business days.Some delays may occur due to customization, holidays, or local courier conditions.We will always choose the most efficient and reliable shipping method based on your delivery region.
🔄 Logistics & Returns
We will choose the most efficient fulfillment route for each order.For logistics or returns, please contact our support team.For questions about delivery or initiating a return, please contact our support team.To review our full return terms and conditions, please see our Refund & Return Policy.
🏢 Company Information
Charmgala LLC is a U.S.-registered company specializing in spiritual consulting and soul-level matchmaking services.We offer intuitive relationship guidance, customized soulmate reports, and mystical accessories that align with your unique energy. Our method blends Eastern metaphysics—such as BaZi and Zi Wei Dou Shu—with Western astrology to help individuals discover partners who truly resonate on a soul frequency.
Beyond soulful connections, we believe energy should be carried into your daily life. That’s why we also offer a curated selection of aesthetically designed spiritual jewelry—pieces that are not only visually striking but also energetically meaningful. Our collection includes high-energy crystal bracelets, pendants, and earrings designed to support grounding, intention, protection, and emotional clarity.
Each piece is made to be worn effortlessly—whether you’re meditating, socializing, or dressing up for special occasions—adding both purpose and beauty to your personal style. Our jewelry blends modern aesthetics with timeless symbolism, appealing to both spiritual seekers and lovers of minimalist design.
We believe that soul alignment begins within, is guided by the stars, and is expressed in how you adorn yourself every day.